Refund policy

If you are not completely satisfied with your purchase, you may return it to us for a full refund within 30 days of the date of purchase.

How to Return:

  1. Place your packing slip or proof of purchase along with the product(s) to be returned in a mailing package. (Please keep a copy of your tracking details for your records.)

  2. Include the following required information inside your package:

    • Full Name

    • Shipping Address

    • Order Number

    • Reason for Return / Item(s) Being Returned

  3. We strongly recommend using a traceable, 'signed for' delivery service. We cannot be held liable for packages lost in transit.

Refund Process:

  • After the returned merchandise has been received, inspected, and verified, your refund will be processed back to your original payment method, or an exchange will be arranged where applicable.

  • Please note that original delivery, shipping, and handling charges are non-refundable.

Damaged or Defective Items: Please inspect your order immediately upon arrival. In the rare event of damage or defect, please notify customer support within 48 hours of receipt with your order number, contact information, and photos of the damaged item for a prompt replacement or solution.